Computrace persistence technology consists of two components:
Application Agent: This is the part of our LoJack® for Laptops technology that you install in your computer. It
maintains contact with the Absolute® Monitoring Center. When you report a theft, we communicate with the
Agent to determine the location of your computer, who has it, and what they're doing with it.
It is installed in the operating system by running an installer. It makes regularly scheduled calls over the
internet to the Absolute Monitoring Center and provides device and location data. The Application Agent also
manages the Absolute "helper" applications to support activities like data delete commands or to aid in theft
Persistence Module: Installed in the BIOS (or the firmware) of most laptops at the factory and activated during
the first call of the Application Agent to the Absolute Monitoring Center. It restores the Application Agent if it's
been removed. For example, if a thief steals a computer and reinstalls the operating system, the Persistence
Module restores the Agent. The Persistence Module remains dormant until the Application Agent is installed.