Getting started

• Absolute Software Products
• The Computrace® Agent and the Monitoring Center
• Customer Center
• System Requirements
• Compatibility
• Preparing for installation

Accessing Customer Center

• Logging In To Customer Center
• Setting Customer Center Preferences
• Enabling Location Services
• Turning Intel AT On or Off
• Configuring Intel AT Countdown Timer
• Configuring Intel AT Lock Message
• Selecting Default Lock Type
• Setting the PIN
• Navigating Customer Center
• Selecting a Device
• Changing Settings
• Changing Your Login Information
• Changing Your Contact Information
• Changing Your PIN
• Resetting Your PIN
• Changing Your Subscription Preferences
• Emergency Help
• Changing Your Device Name
• Device Details
• Available Functions
• Print License
• Uninstall
• Transfer
• Auto Renew
• Manage Locate
• Configure Intel AT

Securing Your Data and Device

• Locating
• Locking Your Device
• Absolute Device Freeze
• What is a Software Lock
• Device Lock Statuses
• Making a Software Lock Request
• Canceling a Software Lock Request
• Making a Software Unlock Request
• Canceling a Software Unlock Request
• Unlocking Your Device Using the Device Keyboard
• Intel Anti-Theft
• What is a Hardware Lock
• Before You Begin
• Making a Hardware Lock Request
• Making a Hardware Unlock Request
• Unlocking Your Device
• Deleting Files
• What is Data Delete
• Before You Begin
• Data Delete Statuses
• Making a Request to Delete Files
• Viewing the Status of Your Request
• Canceling Your Request
• Deleting Your Request

Recovering Your Stolen Device

• Before You Begin
• Recovering Your Stolen Device
• Reviewing the Status of Your Theft Report

Guarantees

Absolute Notifier

• Viewing Your Subscription Status
• Turning Absolute Notifier Messages On or Off
• Uninstalling Absolute Notifier

Troubleshooting

Glossary