Computrace Investigative Services
Theft Investigation Response Services
Along with traditional theft recovery services, the Investigations team can be engaged for unique theft scenarios that may or may not require police involvement. Note that these types of investigations focus on gaining intelligence around the theft and any other crimes that may have occurred. Recovery of the device is not the objective.
Special Investigative Services
These are internal special investigation services above and beyond traditional theft recovery investigations. These services cater to corporations concerned about:
- Theft of intellectual property
- Theft of data, equipment, and identity theft
- Identification of rogue employees and associated behaviour
- Corporate espionage
Internal investigations can include:
Early Case Assessment
The collection of data from a device including an option where the Investigations team will analyse the data and provide a summary. The team can also provide a bulk download of the data for customers who prefer to conduct their own legal or forensic analysis.
Governance, Risk Management & Compliance
The Investigations team can monitor computer user activity and determine if company policies or government regulations are being violated. Potential issues could include inappropriate or dangerous behaviour by the user, hours of use, password security, data access control, unauthorised use and other issues.
This service is used to identify and remove criminal elements. Considered a typical bait strategy, a device is loaded with Computrace technology and left within the confines of a corporate office or property. If the device goes missing, an investigation is launched. Based on the evidence collected, the customer can take appropriate action.
An Investigation Summary Report is provided and will include the device activities that occurred, detailed data forensically obtained from the device, a summary of the findings, and additional analysis by the Investigations team. The report will also include recommendations that the customer can use to adjust their security processes and infrastructure to improve overall security and compliance.
Computrace Investigative Services require the installation of the Computrace Agent onto each device. Read more about Computrace persistence.