New Technologies

Intel® Anti-Theft Technology

If you've purchased and installed the appropriate Computrace product, your computer is enabled with Intel Anti-Theft technology, and you’ve activated the Computrace Agent, your computer is now protected with the most reliable and tamper-resistant combination of technologies available today.

Geotechnology

Many Computrace products provide geotechnology capabilities, including geolocation and geofencing. The following location technologies are supported:

  • Windows Location & Sensor API compatible location sensors (Windows 7 clients only)
  • Wi-Fi based geolocation
  • GPS based geolocation available with the following adapters:
    • Gobi 1000 or 2000 based mobile broadband adapters, for example Dell 5600, HP un2400, Panasonic Gobi 2000, Qualcomm HS-USB, etc
    • Gobi 3000 based mobile broadband adapters, for example Dell 5630, Fujitsu SW MC8355, HP un2430, Lenovo SW MC8355, Sierra Wireless MC8355, etc.
    • Ericsson F3507g or F3607gw based mobile broadband adapters, for example Dell 5530, Lenovo F3507, Toshiba F3607 gw, etc.
    • Ericsson F5521gw based mobile broadband adapters, for example Acer/Ericsson F5521gw, HP hs2340, Lenovo/Ericsson F5521gw etc.
    • Novatel Phoenix based mobile broadband adapters, for example Dell 5720, Novatel 950, Novatel 727, etc.
    • NMEA compliant GPS receivers, for example Ambicom, Holux, Microsoft Street & Trips, u-blox, etc.

To learn more about geotechnology, view the geofencing viewlet.

Real-Time Technology

If your computer is equipped with a supported mobile broadband adapter and meets the necessary criteria, you can send commands and take action almost immediately if a computer is at risk. Use real-time technology (RTT) to force a call to the device using SMS messages. If the computer has an internet connection, it will contact the Absolute Monitoring Center to receive instructions and take immediate action (no reliance on an internet connection is required if your computer is RTT capable and it has Intel AT support).

Additionally, you can track the mobile broadband adapters in your deployment within your Absolute Customer Center account so you can monitor these expensive components and manage them appropriately.  View a list of the mobile broadband adapters that can be tracked.

System Requirements for Real-Time Technology:

  • Windows XP (32-bit), Vista (32- and 64-bit editions), and Windows 7 (32- and 64-bit editions)
  • A supported mobile broadband adapter:
    • Qualcomm Gobi 1000 and variants, including:
      • Dell Wireless 5600 (EV-DO-HSPA) mobile broadband mini-card
      • HP un2400 mobile broadband module
      • Qualcomm UNDP-1, 9202, and 250D
    • Qualcomm Gobi 2000 and variants, including:
      • Dell Wireless 5620 (EV-DO-HSPA) mobile broadband mini-card
      • HP un2420
      • Qualcomm UNDP-1, 920B and 9205
      • Gobi-based Sierra Wireless equipment
    • Qualcomm Gobi 3000 and variants, including:
      • Sierra Wireless MC8355 (= HP un2430)
      • Novatel Wireless E362 (= HP lt2510)
      • Dell DW5630
      • Option GTM689W
    • Ericsson F3507g and variants, including:
      • Dell D5530
    • Ericsson F3607gw and variants
    • Ericsson F5521gw and variants, including:
      • Dell DW5550
      • HP hs2340
    • Sierra Wireless UMTS mobile broadband adapters
    • Older Sierra Wireless EVDO modems
    • Some older Novatel Wireless mobile broadband adapters on UMTS and EVDO networks
  • A data plan with SMS
  • The wireless switch on the notebook must be in the "on" position
  • The connection manager should be configured to leave the adapter on to the extent possible.  NOTE:  Every effort has been made to automatically control the power of the adapter to support RTT functionality.  However, some user settings may affect the operation of RTT.  It is recommended that you test RTT with your hardware, software, and configuration.

Watch how a Data Delete command is invoked in real-time and learn more about Real-time Technology.

ABOUT ABSOLUTE SOFTWARE

Absolute Software Corporation is the industry standard in firmware-embedded endpoint security and management solutions for computers, laptops, and ultra-portable devices – and the data they contain. Absolute Software, a leader in device security and management tracking for more than 18 years, has over 30,000 commercial customers worldwide.

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